These general contracting conditions apply to all commercial transactions carried out on www.mrcosmetica.com, domain owned by MRCosmética - Mª José Oliveira con NIF PT212497332 company located in the Rua Álvaro Pires de Miranda Lt2 R/C 2415-369 from Leiria in Portugal.
MRCosmetica reserves the right to modify the Website's commercial offer (modifications on products, prices, promotions and other commercial and service conditions) at any time, without prior notice.
MRCosmetica strives to provide information clearly and without typographical errors. If, at any given time, an error of this kind occurs, beyond the control of MRCosmetica, it will be immediately corrected. If there is a typographical error in any of the prices shown and a customer has decided to buy based on that error, MRCosmetica will notify the customer of the said error and the customer will be entitled to withdraw from their purchase at no cost.
MRCOSMETICA IDENTIFICATION AND ACTIVITY
MRCosmetica has a website dedicated to the sale of cosmetic products and electrical equipment, headquartered at Rua Álvaro Pires de Miranda Lote 2 R/C C 2415-369 Leiria
INTERNET SALES SYSTEM
To make a purchase, the User must register and add to their "Shopping Cart" the products they wish to purchase and follow the steps of the purchase process defined in the store. If the User fulfills his order, he will receive an e-mail confirmation that his order has been received.
The present general conditions of contract apply to the orders made:
The prices of products displayed on our website include Value Added Tax (VAT) at the legal rate in force.
When placing the order, the customer can freely choose to pay for the purchases made by him through “Bank Transfer” or “PAYPAL”. In certain cases and to prevent possible fraud, MRCosmetica reserves the right to ask a customer for a specific form of payment in case there is any doubt about the identity of the buyer.
For more information see "Shipping, Payments and Returns".
Shipping Method and Expenses:
MRCosmetica will ship orders to its customers through shipping companies. The delivery time to the customer's home depends on the availability of the product and the type of payment.
For more information, see "Shipping, Payments and Returns".
The customer will have a period of fifteen days from receipt of the order to return the product purchased under the stipulated conditions. To request a return you only have to send us an email to firstname.lastname@example.org, we promise that within 48 hours you will receive the instructions for carrying out the return. In the email you must tell us your name, the order reference and the invoice number. Please note that the order reference can be found in your "Purchase History and Details".
The product must be in perfect condition, in its original packaging and must be returned as received. Chemical products whose packages have been opened cannot be returned, except when the product is defective. As soon as the product is received in our warehouse and it is proven that it is in the agreed condition, we will proceed with its replacement. Return and shipping costs will always be the customer's responsibility.
See "Shipping, Payments and Returns".
MRCosmetica guarantees, by law, a two-year guarantee from delivery to private customers. The warranty may be longer if properly indicated in the product sheet.
To activate a guarantee, just send us an email at email@example.com and we promise that within 48 hours you will receive an answer from our technical department. In the email you must provide us with your name and invoice number.
Discount Vouchers and Promotions:
MRCosmetica can make Promotions or issue Discount Vouchers for its customers. These discounts will be duly communicated by email, newsletter or information in the Store.
Promotions, campaigns and price reduction
All promotions, campaigns and products with reduced prices are valid until December 31 of the current year, having started on January 1 of the current year, except when properly specified, such as Christmas, Easter, Black Friday campaigns, Mother's Day, Valentine's Day and others
The MRCosmetica user and/or customer undertakes to always provide reliable information about the data requested in the Registration form and to keep them always up to date.
Commits to save in a way confidentially and with the utmost care your password for personal access to our website.
COPYRIGHT AND INDUSTRIAL PROPERTY
The content of this website is subject to Copyright and Related Rights and Industrial Property, and may not be used outside of the permitted conditions.
The user may not copy, import or use existing information on the MRCosmetica website for personal or public use and in particular for profit or offensive purposes. The user must have the express agreement of MRCosmetica to use the information contained on the website.
Any attempts to change information, upload information, or any other action that may cause damage and jeopardize the integrity of the system, are strictly prohibited and may be punished in accordance with current legislation.
SECURITY AND CONFIDENTIALITY:
APPLICABLE LAW AND COMPETENT JURISDICTION:
Commercial exchanges carried out with MRCosmetica are governed by Portuguese legislation.
In the event of a consumption conflict, you may resort to the Alternative Dispute Resolution (RAL) entity of the district where the service/sale of the product(s) was provided:
- CNIAC (www.arbitragemdeconsumo.org) - Districts of Aveiro, Castelo Branco, Guarda, Leiria, Portalegre, Santarém, Beja, Bragança, Évora, Guarda, Vila Real and Viseu;
- CIMAAL (www.consumidoronline.pt) - Distrito de Faro;
- CACCDC (www.centrodearbitragemdecoimbra.com) - Distrito de Coimbra;
- CACCL (www.centroarbitragemlisboa.pt) - Metropolitan Area of Lisbon;
- CICAP (www.cicap.pt) - Metropolitan Area of Porto;
- CACCVA (www.triave.pt) - Vale do Ave;
- CIAB (www.cciab.pt) - District of Braga and Viana do Castelo;
- CACCRAM (www.http://www.srrh.gov-madeira.pt) - Autonomous Region of Madeira.
In case of any conflict or discrepancy, the applicable forum will be that of the Judicial Court of the District of Leiria as long as there is no legal provision that prohibits it.